Privacy Policy for DentalCall.in
Last Updated: June 2026
DentalCall.in (“Website”, “Platform”, “we”, “our”, or “us”) is committed to protecting the privacy of our users, customers, vendors, and visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Email address
- Telephone number
- Billing and shipping address
- Company or clinic details
- Vendor registration information
Account Information
- Username and password
- Order history
- Vendor profile information
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We use collected information to:
- Process orders and payments
- Facilitate communication between customers and vendors
- Provide customer support
- Manage user accounts
- Improve website functionality and user experience
- Prevent fraud and unauthorized activity
- Comply with legal and regulatory requirements
3. Marketplace Operations
DentalCall.in operates as an online marketplace. Customer information necessary for order fulfilment may be shared with the relevant vendor responsible for supplying and delivering the ordered products.
Vendors are required to use customer information solely for order processing, delivery, and customer support purposes.
4. Payment Information
Payments may be processed through third-party payment service providers. DentalCall.in does not store complete payment card information on its servers.
5. Cookies
The website may use cookies and similar technologies to:
- Maintain user sessions
- Improve website performance
- Analyse website traffic
- Remember user preferences
Users may disable cookies through their browser settings, although certain website functions may be affected.
6. Data Security
We implement reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Third-Party Services
The website may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites.
8. User Rights
Users may request:
- Access to personal information held by us
- Correction of inaccurate information
- Deletion of information where legally permissible
- Closure of their account
Requests may be submitted using the contact details provided below.
9. Retention of Information
We retain information for as long as necessary to provide services, fulfil legal obligations, resolve disputes, and enforce our agreements.
10. Children’s Privacy
DentalCall.in is intended for use by adults, dental professionals, businesses, and authorised purchasers. We do not knowingly collect personal information from children.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Revised versions will be posted on this page and become effective upon publication.
12. Contact Us
For privacy-related questions or requests, please contact:
DentalCall.in
Email: support@dentalcall.in