Our Contract

Terms & Conditions

Terms and Conditions of Use

Welcome to DentalCall.in

These Terms and Conditions govern your access to and use of DentalCall.in (“Website”, “Platform”, “we”, “our”, or “us”). By accessing or using this website, you agree to be bound by these Terms and Conditions.

1. Marketplace Platform

DentalCall.in operates as an online marketplace connecting customers with independent vendors and suppliers of dental products, medical devices, consumables, equipment, and related products.

Products offered on the platform are supplied, sold, and shipped directly by the respective vendors unless otherwise stated.

2. User Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age.
  • The information you provide is accurate and complete.
  • You will use the website only for lawful purposes.

3. Account Registration

Users may be required to create an account to access certain features.

Users are responsible for:

  • Maintaining the confidentiality of their login credentials.
  • All activities conducted under their account.
  • Promptly notifying us of any unauthorized use.

4. Orders and Acceptance

All orders placed through the platform are subject to acceptance by the relevant vendor.

Vendors reserve the right to:

  • Accept or reject orders.
  • Cancel orders due to stock unavailability.
  • Refuse orders where pricing or product information errors have occurred.

5. Pricing and Payments

Prices displayed on the website are subject to change without notice.

Payments are processed through authorised third-party payment providers.

DentalCall.in does not guarantee the availability of any product listed by vendors.

6. Shipping and Delivery

Products are shipped directly by the respective vendors.

Delivery times provided are estimates only and may vary due to factors beyond the control of DentalCall.in or the vendor.

Please refer to the Shipping Policy for additional details.

7. Returns and Refunds

Returns and refunds are governed by the Returns & Refunds Policy published on the website.

Certain products, including sterile, customised, or opened medical products, may not be eligible for return.

8. Vendor Responsibilities

Vendors are solely responsible for:

  • Product quality and accuracy of listings.
  • Regulatory compliance applicable to their products.
  • Product warranties where offered.
  • Order fulfilment and delivery.

9. Intellectual Property

All content on DentalCall.in, including logos, graphics, text, images, software, and website design, is the property of DentalCall.in or its licensors and may not be copied, reproduced, or distributed without permission.

10. Prohibited Activities

Users shall not:

  • Use the website for unlawful purposes.
  • Upload false or misleading information.
  • Attempt to gain unauthorised access to the website.
  • Interfere with website operations.
  • Upload malicious software or harmful content.

11. Limitation of Liability

DentalCall.in acts primarily as a marketplace platform.

To the fullest extent permitted by law, DentalCall.in shall not be liable for:

  • Vendor actions or omissions.
  • Product defects.
  • Delivery delays.
  • Loss of profits, business interruption, or indirect damages arising from use of the platform.

12. Indemnification

Users agree to indemnify and hold harmless DentalCall.in, its owners, employees, and affiliates from claims, damages, liabilities, and expenses arising from misuse of the website or violation of these Terms.

13. Suspension or Termination

DentalCall.in reserves the right to suspend or terminate user accounts without notice if these Terms are violated.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on the website and become effective upon publication.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of the website shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India.

16. Contact Information

For any questions regarding these Terms and Conditions, please contact:

DentalCall.in
Email: support@dentalcall.in

By using DentalCall.in, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.