Shipping Policy

DentalCall.in Shipping Policy

DentalCall.in is a marketplace platform connecting dental professionals with independent vendors and suppliers. Products listed on the website are supplied and shipped directly by the respective vendors.

Shipping Charges

All products listed on DentalCall.in are delivered free of charge to customers unless otherwise stated on the product page.

Order Processing

Vendors are responsible for processing and dispatching orders promptly after order confirmation. Processing times may vary depending on product availability and vendor location.

Delivery

Products are shipped directly by the vendor to the customer using reputable courier or logistics services. Estimated delivery times are displayed where available and may vary based on destination and courier performance.

Delivery Areas

Vendors may ship throughout India, subject to courier service availability. Certain remote locations may require additional delivery time.

Order Tracking

Where tracking information is available, customers will receive shipment details after dispatch.

Delays

While vendors aim to deliver products within the estimated timeframe, delays may occur due to factors beyond their control, including weather conditions, transport disruptions, public holidays, or force majeure events.

Damaged or Missing Shipments

Customers should inspect deliveries upon receipt. Any damage, shortage, or delivery discrepancy should be reported within 48 hours of delivery through the DentalCall.in support channels.

Vendor Responsibility

The vendor is responsible for:

  • Packaging products appropriately for shipment.
  • Dispatching products within the agreed timeframe.
  • Ensuring products comply with applicable laws and regulations.
  • Managing delivery-related queries and claims.

Contact

For shipping-related enquiries, customers may contact the vendor directly through the platform or contact DentalCall.in customer support.

Policy Updates

DentalCall.in reserves the right to modify this Shipping Policy at any time. Updated versions will be published on the website.